By using our website and/or submitting your information to us, you consent to such processing of personal data as described in this privacy policy below.

Generally

This privacy policy describes how we at Silja Rock process and use your personal data in connection with this website and our products and services. This privacy policy applies to everyone who uses our website and our or our partners' products and/or services. You should always be able to feel safe when you provide us with your personal data. With this privacy policy, we want to show how we ensure that your personal data is processed in accordance with applicable legislation. Silja Rock is the personal data controller for the processing of your personal data and is responsible for such processing taking place in accordance with applicable legislation.

Consent

By submitting your personal data in order to obtain information from us or when inquiring about products or services, you approve and consent to us processing your personal data in accordance with this privacy policy. You can withdraw your consent at any time by contacting us. In such case, we will no longer process your personal data for the specific purposes to which you have consented.

Agreement
If you buy products and/or services from us, your personal data is processed in a way that is necessary to fulfill the agreement with you.

Legal obligation

Certain laws or regulations mean that we, as the person in charge of personal data, must process certain personal data in the business.

Balance of interests

We may process your personal data for marketing purposes in cases where we see an interest in providing marketing regarding existing and new products and/or services to you. You can unsubscribe from any marketing mailings at any time.

How we collect personal data

We collect and process personal data through completed and submitted forms on this website and by email, phone or personal contact with people who are interested in the company's services or products. We also collect non-personal information when visiting this website. See Cookies

How we keep personal data

Personal data in the form of name, position, telephone number, e-mail addresses and other data that are necessary to enable future business relationships are stored in our CRM/business system linked to associated companies and company data. Personal data in the form of e-mail addresses for e-mails are stored in our e-mail program.

Why we keep personal data

We mainly keep your personal data for the following purposes:

Fulfill obligations towards the customer

Improve the customer experience

Provide good service

Delivery of orders

Basis for market and customer analyses, statistics, business follow-up and business development related to our products and services

Meet security and regulatory requirementsAdministration and improvement of this website

How long we keep personal data

How long personal data is saved depends on which personal data it is and the purpose of its processing. We do not save personal data for a longer period of time than is necessary taking into account the purposes for which it was collected. We may save the data longer if necessary to comply with legal requirements or to protect our legal interests. For example, if there is a legal process going on.

Sharing of personal data to third parties

We may disclose information to partners in order to fulfill our agreement with you or the company you represent, for example to deliver ordered goods or services. We may also disclose personal data to companies that process personal data on our behalf, for example collaboration partners and IT suppliers.We transfer personal data to an IT provider within the EU/EEA who hosts, develops and provides support for our CRM/business system. To enable analysis of the use of this website, personal data is also disclosed to Google in the USA, through Google Analytics.Personal data may also be disclosed if it is necessary to comply with applicable legal requirements or requirements from authorities, to safeguard our legal interests or to detect, prevent or draw attention to fraud and other security or technical problems.We take measures to protect all personal data that is transferred to third parties, or that is transferred to a country outside the EU/EEA, in accordance with the GDPR. We ensure that there is an adequate level of protection for your data in cases where transfer takes place to countries outside the EU/EEA.

Protection of personal data

We have taken appropriate technical and organizational measures to protect personal data against loss, misuse, unauthorized access, disclosure, alteration and destruction.Our employees are obliged to follow the company's rules for information and IT security as well as this Privacy Policy.

Cookies

We use so-called cookies on this website. This is to be able to analyze and optimize the website's structure and content and thus have the opportunity to deliver the best possible experience of the website. A cookie is a small text file that is sent to and saved on your computer or mobile when you visit our website. There are two types of cookies – permanent and temporary (session cookies).  Permanent cookies are stored until you, or the server that sent them, deletes them. Session cookies are stored temporarily and disappear when you close your browser.

We use cookies on this website to be able to:

see information such as visitor statistics

see which operating systems are used

see which browsers are used

see how the website is used by our visitors

We do not use cookies to analyze how you as a person use the website on an individual level. The cookie does not contain personal information, but helps us identify you as a user on the website. If you do not want to allow the storage of cookies on your computer, you can easily turn off, block and remove stored cookies in your browser's settings. Then no cookies will be stored, but this also means that you may not be able to use certain parts of the website as intended.

About the website

The website is produced by us via one.com

There may be occasions where we are not the personal data controller but act as a personal data assistant for a third party.In these cases, we process personal data according to the instructions we received from the person in charge of personal data. In these situations, we cannot guarantee that such processing will take place in accordance with this privacy policy, but we will always ensure that processing takes place in accordance with applicable legislation and to the extent possible in accordance with this privacy policy.

Your rights

You can receive information free of charge after a written and signed application to us about which personal data the company processes about you as well as information about the scope and purpose of such processing. You as an individual also have the right to request that we block, erase or correct your personal data. You always have the right to revoke a given consent and notify that you object to continued processing of your personal data.

Changes to the privacy policy

We reserve the right to revise this Privacy Policy from time to time. The date of the last change is indicated at the end of the Privacy Policy. If we make any changes to the Privacy Policy, we will post those changes on the website.

Contact information

Silja Rock is responsible for the processing of your personal data. Questions or requests to obtain register extracts must be addressed in a written, signed document to info@siljarock.com